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Code of Conduct

All Staff Members and Pilots for United Virtual Airlines (UVA) are expected to maintain
professionalism when interacting with all United Virtual personnel, members and guests of our
Discord server and in any online forum in which UVA is in any way represented. We maintain and
foster partnership agreements with several vendors and developers that could be adversely
impacted by any inappropriate actions of our members. This Code of Conduct shall be adhered to by
all members of United Virtual Airlines.

All members of UVA shall NOT engage in the following actions on any UVA medium and/or property
or while representing UVA in any way. You may NOT:

  1. Verbally abuse or bully any member of United Virtual or any member of our partner organizations while
    representing United Virtual.
  2. Engage in any activity that is harmful to the virtual airline.
  3. Send explicit/controversial/degrading messages including, but not limited to: race, color, religion,
    gender, sexual orientation, gender identity, national origin, veteran or disability status, or any other
    lawfully protected classifications.
  4. Use vulgar profanity or offensive language. Offensive language, including any "vulgar" profanity in any
    form or language that is of a sexual nature, is prohibited on UVA's and our partner's public facing
    Discord channels at all times. Please be respectful to everyone while representing UVA, always.
  5. Send any means of advertisements for the sale of any type of product or service on any of UVA’s
    communication outlets, including our Discord server.
  6. Discuss pirating or the distribution of any other entertainment without completing proper purchases
    required by law.
  7. Use the @everyone/@here commands in our Discord server.
  8. Perform or promote the intentional use of glitches, hacks, bugs and other exploits that may cause an
    incident within the community and other pilots at United Virtual.
  9. Spam or flood any communication outlet within or used by United Virtual.
  10. Register or attempt to register on our website or any of United Virtual’s communication outlets,
    including our Discord server, using more than one email account/Pilot ID. Only one (1) pilot
    registration and one Discord registration is permitted. If you need to change your Discord registration
    for any reason, you must notify an Executive or Administrative staff member prior to re-registering so
    that your old registration can be deleted accordingly.
  11. Advertise or promote any other virtual airline on any of United Virtual’s communications outlets,
    including on our Discord server. This could lead to disciplinary action up to and including termination
    from UVA.
  12. Use any aliases or fake names on our website or any of United Virtual’s communication outlets
    including on our Discord server. Real names must be used.
  13. Cause a nuisance at United Virtual. Repeated complaints from members will lead to necessary
    Administrative action up to and including termination from the VA, after a formal investigation. All
    members of UVA are expected to treat others (at UVA and our partner organization’s members) with
    dignity and respect at all times.

For any Code of Conduct violations, notify the DPO, COO and CEO. Warnings will be established in a
four-tiered system and will progress if corrective action is not implemented by the member.

Warning Level
Action Taken
1

The member will be issued a warning that clearly defines the grievance/violation and the corrective actions the member must take. The member will receive notice that probation or suspension is to be implemented if corrective action is not taken and a Level Two (2) warning and actions must be issued.

This Warning Level may be issued multiple times or skipped at the discretion of the DPO and/or Admin Staff, depending on the severity of the violation.

2

The member will be issued a formal written notice that clearly defines the grievance/violation and the corrective actions the member must take. The member will receive one of the following at the discretion of the DPO and/or Admin Staff, depending on the severity of the violation:

  1. Probation of no more than thirty (30) days in which progress must be made, OR
  2. Suspension from the VA including all flight/event activities, the Crew Center, and UVA’s Discord server for a period not to exceed fourteen (14) days, OR
  3. Action up to and including termination from the VA.
3

A formal written notice that clearly defines the grievance/violation and the corrective actions the member must take. The member will receive one of the following at the discretion of the DPO and/or Admin Staff, depending on the severity of the violation:

  1. Suspension from the VA including all flight/event activities, the Crew Center, and UVA’s Discord server for a period not less than fourteen (14) days but not to exceed ninety (90) days OR
  2. Action up to and including termination from the VA.
4The member will be formally terminated from the VA and face a ban set for future membership. Written documentation will be provided by the DPO and the Administrative Staff.

If a member is on a Warning Level of discipline, the DPO and/or Admin team will issue the next applicable Warning Level in consecutive order for any violations that occur within the rolling 12-month period from the date of issuance of their current Warning Level (unless termination is deemed necessary for the violation). If a pilot goes without any further discipline for 12 months from the date of issuance of any Warning Level, all disciplinary actions will be removed from their profile. Requests for appeals for Warning Levels or terminations may be addressed/sent to the Chief Operations Officer (COO) at coo@flyuva.org and/or the Chief Executive Officer (CEO) at ceo@flyuva.org.

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